Cove Boutique - Austin, Texas

Le Cove Boutique, situé à l'adresse 1318 S Congress Ave, Austin, TX 78704, est une petite entreprise spécialisée dans la vente de vêtements. Le magasin est facilement accessible aux personnes à mobilité réduite, avec une entrée et un parking adaptés.

Le Cove Boutique offre une variété de commodités pour rendre votre expérience d'achat aussi agréable que possible. Vous pouvez payer avec des cartes de crédit, des cartes de débit, des paiements mobiles NFC et même des cartes de crédit. De plus, le magasin propose la livraison et la possibilité de faire des achats rapides.

Si vous cherchez un magasin de vêtements à Austin, le Cove Boutique vaut vraiment la peine d'être considéré. Ils ont une excellente réputation et ont été examinés par 65 clients sur Google My Business, avec une note moyenne de 3.4/5. Les clients ont apprécié la sélection de vêtements et la qualité des produits, ainsi que le service à la clientèle amical et serviable.

Le Cove Boutique est idéalement situé dans le sud de Congress Avenue à Austin, ce qui en fait un endroit pratique pour faire du shopping. Si vous êtes intéressé à visiter le magasin, nous vous recommandons de consulter leur site web à l'adresse coveclothing.com pour plus d'informations. Vous pouvez également les contacter par téléphone au 374840267 pour toute question ou préoccupation.

Avis de Cove Boutique

Ty Riv

5/5

Great business to shop at! Forgot to add Black Friday discount code to my order and emailed them. They responded in a timely matter and added the discount code on their end and refunded me the difference. If you're looking to shop with a stand up business that has their customers in mind shop here!

meredith vaughn

1/5

As someone who has working in a boutique and retail for years, I would be fired if any of my bosses saw me act how these girls do. Didn’t get greeted, didn’t even have a person speak to me when I asked a question, just nodded their head, and the whole time I was trying on, walking past them needing different sizes, they were all sitting on the counter talking about a party they had. They offered zero help and when trying to check out I felt like I was interrupting them, I don’t know how they are open but they are loosing money by the day.

Poshmark 2023

1/5

I walked in at 5:30 on a very quiet Monday evening. No one greeted me no one even acknowledged my presence. Even when I brought my $100 denim shorts to the cash register, the girl working said NOTHING. Then I go to leave the store at 5:45pm on the dot and they’ve already locked the doors 15 minutes before the store closes? What are you guys DOING. This is insane way to run a business. Absolutely not. You can buy all of these brands online, probably for cheaper, without having to deal with their associates.

Victoria Huettl

5/5

We bought my niece a cute little outfit and the sales girl (a very pretty blonde) offered to sew a flaw. She was so kind and helpful. What a great sales women and a wonderful seamstress. Thank you for the best customer service.

MBa B

1/5

At the recommendation of a friend, I stopped at this boutique during a trip. While my friend was right that the boutique carries great brands (especially Spell!), I highly recommend taking your business elsewhere. The staff was rude and unhelpful. I was in the store for over 20 minutes, while many other customers were in the store, and the staff stood around the register, gossiping and talking negatively about other people. They never took a break from their chatter to interact with us or ask me (or anyone else in the store) if we needed assistance. At one point, I asked one woman who had moved over to the mirror and was playing with her hair if they had more sizes of "the green pants over there." Without asking me which pants and barely looking at me, she simply said "no, that's it." Even if her response was accurate, she didn't even bother to look at the pants I was referring to. She immediately went back to checking herself out in the boutique's mirror. If you want me to spend that kind of money on a pair of pants, I expect much better service. Spend your money somewhere else, this place isn't worth it.

Victoria Boldt

3/5

I came in today. Super cute collection - tried on a few things I really liked and had no problem purchasing but customer service was awful. No one checked in on me. Associates around the cash wrap charring doing nothing. Could’ve easily sold me on $300 worth of clothes.

Christi Houser

1/5

I went into Cove this week and was amazed at the lack of customer service I received. I purchased a Rails dress for almost $300. I’m a size small and because it had an elastic waist I knew it would fit. I purchased and left with my friends. I went to wear the dress that evening and immediately noticed a 4” opening where it had become separated from the seam towards the bottom. I had not noticed when I purchased because I handed it to the girl at the counter. I immediately called the store when I realized it to see if they had another I could replace it with. They did but said they were closing and wouldn’t be open until 10:30 the following day. I was headed home to Dallas so called and asked if my friend could bring the dress back and if they could ship me the new one. The manager and the sales person said I would have to pay for shipping even though they sold me a damaged dress. I asked to have the owner Rebecca Yanoff, to please give me a call to chat. She didn’t bother. Here’s the deal - I have my own store and have worked in luxury retail for 25+ years and I will do anything to make a customer happy. To drop a $250 dress into an envelope and ship it for $10 is nothing in the scheme of things and would have earned a customer for life. I will now tell anyone who will listen not to shop in this store and make a point of warning my friends not to go there. Buyers BEWARE.

Elena Kent

2/5

As a small business owner, I rarely write negative reviews. I usually come to google to write because I want to share a great experience. But I want to write this review to hopefully give the staff and owner of this store something to think about. We walked into Cove on a very crowded Saturday at 6:51... they close at 7pm. We didn't realize the time and the store had shoppers in it, lights on, etc. The first thing out of the employees mouth (before we were even totally inside the building" was not "Hello!" or "Welcome!"... it was "WE'RE CLOSING," at which time we all looked shocked I'm sure... and she replied, "at 7!" Okay... so we will just take a quick look for dresses because we were with friends from out of town who were specifically looking for a dress. She found a dress quickly... now 6:53, and asked if she could try it on. The reply..."Yes, but we close in 5 minutes." Not friendly or kind, but very rude, very cold, unwelcoming and honestly, pretty offensive when a customer is holding an expensive item. We were so put off, we left without making purchase. If you want to close at 7pm, that is great, but how about being more welcoming when guests enter and you're still open. I have been to many stores at the end off the day, and they simply lock the front door and let the remaining guests finish up while they begin their end of shift duties. Kindness goes a long way. I run a business based on customer service, so I understand 'hours' and employee retention. The bottom line is, we weren't there to keep them past their shift, but we were made to feel very unwelcome with 2 "warnings" that they'd like us to leave. When we did leave... not a word. Not a "thank you" or any kind gesture to make us want to ever step foot in that store again. It's a shame, because they have great merchandise! I don't feel comfortable going back simply because I felt extremely unwelcome in the first place. Please have a system in place for closing that works for both the guest, and the employees. You have a fabulous store and a prime location!