Charlotte Russe - Altamonte Springs, Florida

Dr.Derek Sheavly

Was in the Charlotte Russe in Altamonte Mall trying to find some clothes for our 16 yr old daughter. They had big signs in the back corner of the store that said SALE with signs on the wall and on the racks that said $5! So we spend 15 mins trying to find one item that was marked $5 and could not find one! We even took several items to the checkout counter thinking that it was a mistake. It was not! This is FALSE ADVERTISING! There are NO $5 items here! Here are the pics to prove it!

MissAmericah

I appreciate the kindness , being positive, loving, with customer care to their customers. I always shop here and it’s the best store with great deals, great staff as well that are always professional. Valerie store manager and Leyra the assistant.

Indigo Oxalis

Great selection, very affordable (most things under $30)

But the people working were not friendly. They were joking around with each other, but when they talked to customers, they would look annoyed or unhappy. I was waiting for the fitting rooms and asked the woman working there where to put the things that didn't fit and she just ignored me...

Also I was told they don't offer refunds/exchanges. I don't think I'll shop here again.

Alexis Martinez

I love the prices of clothes and bathing suits! Very affordable. But the customer service within this location is atrocious they all seem miserbale. I’ve been here for the past 4 Saturdays whether it’s as soon as they open or later in the afternoon each and every encouterment with the workers is the exact same.

Geily R

The staff needs training in courtesy and professionalism. My daughter felt uncomfortable with the fitting room attendant. She stated the attendant was very rude in addressing her concerns. When I went to the counter to pay, the cashier requested assistance because there was a line forming. There was no response from the staff for about 15 minutes. When a staff member finally came she got into a dispute with the cashier in front of paying customers. I felt terrible for the poor cashier. Very rude and unprofessional staff.

jasmine thompson

I went in there earlier for business casual clothes one of the sales lady put my shoes back on the rack that I was purchasing and I literally stood at the cash register for 15 mins waiting for someone to check me out and as I’m looking around to get someone attention they all looked at me one by one and kept going about their business…so once I put everything back and started walking out they started having a conversation about me standing up there and why nobody checked me out and all they do and stand around and TALK! So unprofessional and very rude I don’t see how they even have their job still and why tf the District Manager isn’t doing its job!! Bad reviews on your store does not LOOK GOOD AND DEFINITELY drop ratings smh get it together DM fire these sorry workers and hire ones who wants to actually do the work and enjoys helping people ?

Jimmy Mac

We asked if we could try on clothes. We were told in a rude way the area was closed. No explanation. Then when checking out the cashier was not nice. I mentioned this store has a lot of bad reviews for being rude and got nothing. So I asked to speak to manager. She was not interested in my concerns. So here is my review.
Update: after going home I read all the reviews. It appears they have a real attitude problem at this location. And for over a year they say the District Manager has been notified. I guess the DM doesn't care to fix the problem.

Mahira Shaikh

This is the worst CR I’ve been to. All the workers do is talk to each other and take their sweet time checking out. they don’t care to help anyone and rather “hang out” with coworkers. There’s a line out the door and they won’t even open a second register when there’s multiple workers present.