British Heart Foundation Furniture & Electrical - Dumfries

María Craviotto

Very helpful staff, I got several items and I got them delivered the next morning after I purchased them and in less than 10 minutes the deliver service was done. I will definitely go back if I need more stuff.

Robert Eastwood

Unfortunately one member of staff let you down.
You had a old side board clock for 20 pounds but key missing.
I do donate items but today I liked the clock and asked if they would take 15 but tall thin man said no in a blunt way. So I asked if they could knock of a couple of pounds as key missing ,Just said no and walked past me as if I wasn't there. Very rude person who needs customer training. I left feeling like a unvalued customer, but it's ok to happily take items I donate. Not anymore.

John Love

To expensive. I have and old TV and my old scart socket free view box broke so i went looking around the charity shops for another one because you cant by them in stores any more because they are to old. They shouldn't be any more than £5 that would be maximum price to pay i seen 1 yes but it was £10 unbelievable!

Wendy Tremble

Hello potential donators. Be aware. Went into the shop to know I donate a corner wardrobe. The young lady took my details and we set a date for collection.
So on the day the wardrobe cleared and ready - doors off and sections apart so it could be taken out. Biggest section 150 cms long (i.e. double wardrobe size).
The result? two young men who said they felt they had not been told it was a corner wardrobe, they felt they could not take the wardrobe sections out of the house, nor did they have someone 'build it up'.

So, I pointed out
a) that the young lady had not asked for further details.
b) that the wardrobe did come in to the house, in its sections, no bother, and
c) there are only a couple of bolts to put what sections you want back together. Doors are easy.
Makes me wonder ............................ So have the Heart Foundation now lost one of their repeat donators of clothes, house stuff and furniture?

Mandy Johnson

Excellent service from first contact . Everything went as arranged . Lovely , helpful staff from phone calls to collection drivers Would recommend to anyone wanting to donate furniture . Thankyou l so much

Hollywood Callum Brown NWO

Such comfy sofer beds ma nana bort fome use lot but one is more sutted as a couch than a bed cause ma mum and cousins find it uncomfortable 🛏🛋

gabriella parello

Always a wonderful vaierty. But sometimes the prices can be a bit on the high side for second hand items. ..

ryan burns

Great for people moving into their first home very cheap and your doing your bit for charity